Australian Embassy
Lao People's Democratic Republic
Km 4, Thadeua Road, Watnak (P.O. Box 292)

Services for Australians

Consular Assistance

If you require consular assistance, please email us at [email protected] and we will get back to you. If the matter is urgent, please call us on +856 21 353 800 during our regular business hours, or DFAT’s Consular Emergency Centre in Canberra on +61 2 6261 3305 or SMS on +61 421 269 080 to discuss your situation and for further advice.

Travel Advice

The Australian Government now advises Australians not to travel overseas.

Australia’s travel advice website, Smartraveller, contains up to date information on the novel coronavirus outbreak and its impact on travel to Laos. You can also follow us on Facebook for the latest updates https://www.facebook.com/australiainlaos/

Australians in Laos are advised to continue to follow the advice of local authorities, and follow precautions as directed to maintain your health and safety, including from COVID-19.

For visitors to the Australian Embassy

The Australian Embassy in Laos continues to closely monitor and be guided by the Australian Department of Health advice regarding COVID-19. Our ongoing focus is to ensure a safe environment for our clients and staff so we can continue our work business.

The embassy remains open and we continue to provide support and advocate for Australians in Laos.

Visitors to the embassy should practice good hygiene and other measures when on the premises to protect against infection, including wearing a mask, using hand sanitiser available on the premises and covering coughs and sneezes with disposable tissues or one's elbow.

Visas to Laos

Foreigners are required to maintain valid visas for the period of their stay in Laos. Visa fee waivers are not being offered in response to the COVID-19 crisis and you will be required to pay for your visa as usual.

Passports

As of 01 July 2015, all Australian citizens must lodge their passport application in person. This includes passport renewals. We are not able to accept applications by mail or courier. This helps us to protect you, by protecting the security and integrity of your Australian passport.

Please note that child applications should be lodged in person by a parent or person with parental responsibility for the child. The parent or person lodging the application is not required to be an Australian citizen, but will need to bring photographic proof of their own identity to the appointment. Anyone who lodges a child application has to show us ID documents that have their photo, signature and residential address.Passport application forms can be downloaded at the Australian Passport Office website.

You should allow up to 6 weeks to receive a passport, no matter where you apply.

A child passport without full parental consent takes much longer.

To minimise processing time, make sure your application includes everything we need.

Payments – We accept payments in cash (LAK or USD) and bank card (Master or Visa card).

Passport services are available on Tuesdays and Thursdays from 9.00 AM to 12.00 noon.

For these services a prior appointment is required, and can be made by calling +856 21 353800, or by emailing: [email protected] for passport services.

The passport fee schedule is available on the Australian Passport Office website - passport fees page.

If your passport is lost or stolen you must tell us right away. If you are in Laos and need a new passport urgently, contact the Australian Embassy using the contact details above to discuss options.