Australian Embassy
Lao People's Democratic Republic
Km 4, Thadeua Road, Watnak (P.O. Box 292)

Services for Australians

Services for Australians Overseas

What we can and cannot do

Assisting Australians overseas within limits

Travel information for Australians

Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade

Check local information on topics such as entry to Laos, banking, marriage in Laos, and medical facilities.

Passports

Novel Coronavirus COVID-19 - Travel Advice for Laos  (updated 31 March 2020)

The Australian Government now advises Australians not to travel overseas.

For visitors to the Australian Embassy

The Australian Embassy in Laos continues to closely monitor and be guided by the Australian Department of Health advice regarding COVID-19. Our ongoing focus is to ensure a safe environment for our clients and staff so we can continue our work business.

In response to COVID-19, including measures put in place by local authorities, from 3 April 2020 the Australian Embassy Lao PDR will be available to the public for passport and consular services by appointment only between the hours of 9am and 4pm, Monday to Friday. We appreciate that this may cause some inconvenience, however we deem this a necessary measure to limit the exposure of both clients and our staff to COVID-19, and to allow for extra cleaning of the embassy public areas.

The embassy remains open and we continue to provide support and advocate for Australians in Laos.

If you require consular assistance, please email us at consular.vientiane@dfat.gov.au and we will get back to you. If the matter is urgent, please call us on +856 21 353 800 during our regular business hours, or DFAT’s Consular Emergency Centre in Canberra on +61 2 6261 3305 or SMS on +61 421 269 080 to discuss your situation and for further advice.

We ask that anyone who is at risk, is required to self-isolate or has a confirmed case of COVID-19, to follow the official advice and do not come to the embassy or postpone your visit to the embassy. This applies to our staff as well. Everyone should practice good hygiene and other measures when on the premises to protect against infection, including wearing a mask, using hand sanitiser available on the premises and covering your coughs and sneezes with disposable tissues or into your elbow.

Passport appointments will be reserved for those in genuine emergency situations only until further notice. If you require a passport, please contact the Embassy using the contact details above and provide an explanation of why your application is urgent.

Depending on your circumstance, you may be issued a passport with limited validity if staying in country, and/or an emergency passport if leaving the country to go back to Australia, or for other locations that accept emergency passports.

As of 01 July 2015, all Australian citizens must lodge their passport application in person. This includes passport renewals. We are not able to accept applications by mail or courier. This helps us to protect you, by protecting the security and integrity of your Australian passport.

Please note that child applications should be lodged in person by a parent or person with parental responsibility for the child. The parent or person lodging the application is not required to be an Australian citizen, but will need to bring photographic proof of their own identity to the appointment. Passport application forms can be downloaded at the Australian Passport Office website.

Once all requirements are met, an ordinary passport will take about 3 weeks to process.

Payments – We accept payments in cash (LAK or USD) and bank card (Master or Visa card).

Passport services are available on Tuesdays and Thursdays from 9.00 AM to 12.00 noon.

For these services a prior appointment is required, and can be made by calling +856 21 353800, or by emailing: vtan.passports@dfat.gov.au for passport services.

The passport fee schedule is available on the Australian Passport Office website - passport fees page.

If your passport is lost or stolen you must tell us right away. If you are in Laos and need a new passport urgently, contact the Australian Embassy using the contact details above to discuss options.

On-line registration for Australians overseas

We encourage use of this online registration service by Australians planning to reside overseas for extended periods, and those travelling to locations where there are security risks.

Visas to Laos

Australians may obtain a tourist visa to Laos on arrival at all international airports and friendship bridges, and most land border crossings. For further information on visas to Laos please contact your nearest Lao Embassy.  The Lao government maintains an embassy in Canberra, Australia. Lao Immigration require passports to have at least 6 month\\'s validity and at least one blank page to affix the visa label/stamp.

Living in Country

Former residents

A gateway to information about Australian benefits, payments and services

Returning to Australia

Handy information for Australians or residents returning from a holiday or moving back to Australia.

Taking cats and dogs to Australia