Services for Australians Overseas
What we can and cannot do
Assisting Australians overseas within limits
Travel information for Australians
Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade
Check local information on topics such as entry to Laos, banking, marriage in Laos, and medical facilities.
As of 01 July 2015, all Australian citizens must lodge their passport application in person. This includes passport renewals. We are not able to accept applications by mail or courier. This helps us to protect you, by protecting the security and integrity of your Australian passport.
Please note that child applications should be lodged in person by a parent or person with parental responsibility for the child. The parent or person lodging the application is not required to be an Australian citizen, but will need to bring photographic proof of their own identity to the appointment. Passport application forms can be downloaded at the Australian Passport Office website.
Once all requirements are met, an ordinary passport will take about 3 weeks to process.
Payments – We accept payments in cash (LAK or USD) and bank card (Master or Visa card).
Passport services are available on Tuesdays and Thursdays from 9.00 AM to 12.00 noon.
For these services a prior appointment is required, and can be made by calling +856 21 353800, or by emailing: email@example.com for passport services.
The passport fee schedule is available on the Australian Passport Office website - passport fees page.
If your passport is lost or stolen you must tell us right away. If you are in Laos and need a new passport urgently, contact the Australian Embassy using the contact details above to discuss options.
On-line registration for Australians overseas
We encourage use of this online registration service by Australians planning to reside overseas for extended periods, and those travelling to locations where there are security risks.
Visas to Laos
Australians may obtain a tourist visa to Laos on arrival at all international airports and friendship bridges, and most land border crossings. For further information on visas to Laos please contact your nearest Lao Embassy. The Lao government maintains an embassy in Canberra, Australia. Lao Immigration require passports to have at least 6 month\\'s validity and at least one blank page to affix the visa label/stamp.
Living in Country
- Taxation issues
- International driving permits
- Birth, marriage and death certificates
- Police clearances
- Marriage overseas
- Authentications and apostilles
A gateway to information about Australian benefits, payments and services
Returning to Australia
Handy information for Australians or residents returning from a holiday or moving back to Australia.